Optional Extended Hardware Warranty Agreements
For a hospital, Customer Lifetime Value (CLV) is also a prediction of the dollar value relationship between a product’s cost and its return on investment attributed over the lifetime of a product. Hospitals and manufacturers like Standard Imaging appreciate the importance of CLV and forge partnerships that translate into customer loyalty through the breath of products our Extended Warranty Agreements cover … from our water scanning system DoseView 3D, to our daily QA solution QA BeamChecker Plus and everything in between.
DoseView 3D Optional Extended Warranty Agreements
- DoseView 3D Annual Software Maintenance Program (software only)
Includes new software versions/upgrades and unlimited Technical Support
- DoseView 3D Annual Hardware Agreement
Includes extension of hardware warranty for a period of one year and unlimited Technical Support. The agreement provides for all Standard Imaging parts on the DoseView 3D, excluding detectors, cables, and expendable items. Extra charges may apply if an agreement is renewed after the previous coverage has lapsed.
- DoseView 3D Preventive Maintenance Program
Includes one on-site preventive maintenance cleaning, inspection, and testing of components within the annual agreement period and covers travel expenses and labor. Does not include DoseView 3D hardware, software, parts or upgrades, detectors, and cables. Must be used within 12 months of order.
- DoseView 3D Annual Software/Hardware Agreement Combination
Includes new software versions/upgrades, unlimited telephone support, and extension of hardware warranty for a period of one year. Includes one on-site preventive maintenance cleaning, inspection, and testing of components within the annual agreement period includes travel expenses and labor. This agreement is renewable annually after the first year of ownership. Extra charges may apply if an agreement is renewed after the previous coverage has lapsed. This maintenance agreement provides for all Standard Imaging parts on the DoseView 3D, excluding detectors, cables and expendable items.
QA BeamChecker Plus Optional Extended Warranty Agreement
The optional, annual Extended Warranty Agreement for QA BeamChecker Plus* includes:
- Unlimited Technical Support
- FREE priority service repairs and in factory calibration
- FREE software updates and applicable hardware improvements as they become available (excluding shipping costs)
- Complimentary QA BeamChecker Plus service loaner assuring minimal downtime (USA only)
- Full hardware warranty coverage (subject to original factory warranty conditions)
- Guaranteed discounted pricing on future replacement units maximizing your ROI
* If an Extended Warranty Agreement is purchased after the warranty on the product has lapsed, the unit must first be evaluated and updated and/or repaired if needed by Standard Imaging at the customer’s expense.
Optional Extended Hardware Warranty Agreements on QA Workhorses