SI CARES Program
You matter. That’s why at Standard Imaging we always operate within a framework of principles and uncompromisingly high standards for our SI CARES Program (Standard Imaging Customer Appreciation RESources Program).
We recognize we have a duty to put your interests ahead of our own. So, our support doesn’t end when payment is made … we ensure your needs are taken care of throughout the product life cycles of our QA solutions.
Whether your detector or electrometer is due for re-calibration, you’re experiencing a hiccup in your workflow or you have a general question about quality assurance, we’re here to help!
Our knowledgeable, friendly Technical Support Advisors are at your disposal whenever you need a guiding hand or a sounding board to help solve a problem.
The cornerstone of SI CARES is the Standard Imaging Customer Portal that provides access to informative resources related to your organization’s quality assurance solutions from Standard Imaging, such as ADCL calibration reports, warranty information, the status of Technical Support cases, etc. SI CARES also includes our Customer Lifetime Value and Product In-Service Education guarantees.